State Farm® Insurance Agent Ben Burman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristen Eaton
April 11, 2024
5
out of
5
rating by Kristen Eaton
"Ben is a great agent committed to his community, his customers and his team. Don’t hesitate to give him a call!"
We responded:
"Thanks for the positive review, Kristen! We value you for letting us be your good neighbor! - Ben Burman - State Farm Insurance Agent, Bluffton, IN"
Jason Wicker
April 11, 2024
1
out of
5
rating by Jason Wicker
"Does State Farm offer safe driver discounts? Just asking because I think the driver ahead of me did a pretty good job avoiding a collision at about 7:05 this evening. An individual presumed to be this agent cut the aforementioned driver off while whipping his blue vehicle and red trailer (which advertised Ben Burman's insurance agency and had a photo bearing a strong resemblance to the driver) through a stop sign and across three lanes of traffic on Main Street, just north of E Dustman Rd. In rainy conditions, I should add. Having recently moved here, I am in the market for a new provider and this agent was one recommended to me. Unfortunately, I will no longer be considering this agent's services due to their risky driving behavior and disregard for public safety. If you want to know why your rates are increasing, it might be because of drivers like Ben Burman."
We responded:
"Jason, thank you for the review. I remember the specific turn you are referring to while taking my son to church that evening. As I was in the middle of making the turn, I realized that I had made a mistake but was already committed. We all make mistakes behind the wheel, which is why good auto insurance coverage is so important! Imagine if we could all leave reviews for other drivers we share the road with. I am sure we would all have one or two 1 star moments. As you can see from the numerous positive reviews here, my momentary lapse of driving skill is not a reflection of the way we do business here at my office. Welcome to Bluffton. I hope you love it here as much as my family does. If I can ever be of any assistance, please feel free to reach out directly to me at 260-824-1928."
Alan Kalver
February 23, 2024
5
out of
5
rating by Alan Kalver
"Great guy, easy to do business with."
We responded:
"Alan, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
Lillian Lanning
February 9, 2024
5
out of
5
rating by Lillian Lanning
"We got signed up with State Farm with higher/better coverage at a lower cost than our previous insurance company who we had been with for many years. Seth was great to work with. He was able to take care of everything efficiently and quickly and answered all my questions!"
We responded:
"Thanks for the kind words, Lillian! We’re happy to hear Seth was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Konnie Dunnuck
October 2, 2023
5
out of
5
rating by Konnie Dunnuck
"Very responsive and saved us alot of money on auto and home insurance!"
We responded:
"Konnie, it was a pleasure serving you. Thank you for relying on us to take care of your auto and home insurance needs."
gary shadle
August 28, 2023
5
out of
5
rating by gary shadle
"Ben was very helpful, took care of what we needed and enjoyed talking with him"
We responded:
"Gary, it was a joy working with you. Thank you for trusting us with your coverage needs!"
Amanda Fraley
July 13, 2023
4
out of
5
rating by Amanda Fraley
"I had an issue with my payment and they fixed it!"
We responded:
"Amanda, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Susan Tinnel
June 1, 2023
5
out of
5
rating by Susan Tinnel
"Always friendly and helpful!"
We responded:
"Thank you for the 5 star review Susan! We were so happy to be able to help you out with your new policy!"
trenton katz
May 8, 2023
5
out of
5
rating by trenton katz
"Was really satisfied with the promptness and ease of receiving insurance. Much appreciated"
We responded:
"Trenton, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Rickey Martin
December 28, 2022
5
out of
5
rating by Rickey Martin
"Ben and Bryce take great care of all my insurance needs. Never been happier"
We responded:
"Thank you for the five-stars, Rickey! Bryce is a great part of our team and we're happy to hear we were able to assist you."
Tracy Evans
December 9, 2022
5
out of
5
rating by Tracy Evans
"Have car and House with this company and now they handle all of our life insurance. They are quick and fair."
We responded:
"Thank you for taking the time to leave us a review, Tracey. Our State Farm office in Bluffton would be nothing without policyholders like you!"
Gregory Werich
November 29, 2022
5
out of
5
rating by Gregory Werich
"Our agent is very responsive to our insurance needs. Great agent, great team."
We responded:
"Gregory, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Bluffton."
Susan Koebcke
November 29, 2022
5
out of
5
rating by Susan Koebcke
"The process was easy.. .efficient...and simple. Good to work with."
We responded:
"We love seeing reviews like this, Susan! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Walker Copeland
November 18, 2022
5
out of
5
rating by Walker Copeland
"Friendly service over the phone and in person!"
We responded:
"Thank you for the five-stars, Walker! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Mary Stetler
October 14, 2022
5
out of
5
rating by Mary Stetler
"Walked in sec was so nice the gentleman was right there to helped me we got it done in record time I'm so please to get my insurance at a cheaper price wonderful job thank you 🙂"
We responded:
"Mary, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
lima long
October 5, 2022
5
out of
5
rating by lima long
"Professional and trusted also I wants to thanks agent Bryce for all his help."
We responded:
"Hi, lima! Thank you for the shoutout for Bryce! He is a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Alex Hindenlang
August 15, 2022
5
out of
5
rating by Alex Hindenlang
"With this being my first time having to purchase car insurance I was so confused about what coverage was right for me for my budget and it felt like getting a good deal would be impossible. But THANK HEAVENS for Bryce!! He went out of his way to help me understand what my options were and helped me find a plan that was best for me! 5 stars for Bryce!! Thanks for taking the stress out of finding car insurance!"
We responded:
"Thank you, Alex, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Bryce, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
crystal cuypers
August 13, 2022
5
out of
5
rating by crystal cuypers
"Bethani was so helpful explaining all my options. Very friendly, knowledgeable and made talking about insurance an enjoyable experience."
We responded:
"Crystal, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Bethani was able to do just that for your policies! We appreciate you putting your trust in our office to help protect what matters most."
Shalyn Hicks
August 10, 2022
5
out of
5
rating by Shalyn Hicks
"Bethani has been great at explaining everything about my policy! Such a sweet girl!"
We responded:
"Thank you for the wonderful review, Shalyn! Bethani is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Cassandra Sonnigsen
August 5, 2022
5
out of
5
rating by Cassandra Sonnigsen
"Bethani did a great job explaining everything and made it so easy to understand! I recommend her for any of your insurance needs!"
We responded:
"Thanks for the kind words, Cassandra! We’re happy to hear Bethani was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Quake
August 5, 2022
5
out of
5
rating by Quake
"Bethani Thurman with Ben Burman State Farm is nothing short of amazing! She’s very kind and always professional. She continuously goes above and beyond for me whether it be explaining policies and going over rates or working with my crazy schedule! You guys have a lifelong customer out of me because of her!"
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Bethani, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Timothy Bice
August 5, 2022
5
out of
5
rating by Timothy Bice
"Bethany is amazing she answers all the questions you may have"
We responded:
"Timothy, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Bethani cares a lot about our customers."
B Carell
August 4, 2022
5
out of
5
rating by B Carell
"Bethany was super fast in getting me my quote and explaining my coverages!! Thank you!!!"
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how Bethani provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Megan Kenworthy
August 4, 2022
5
out of
5
rating by Megan Kenworthy
"Bethany was great! She was quick at getting me a quote and extremely helpful explaining everything! I am grateful for all of her help!"
We responded:
"Thank you for the wonderful review, Megan! Bethani is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Cheyenne Morehouse
August 4, 2022
5
out of
5
rating by Cheyenne Morehouse
"Bethani is amazing!! She explained everything about my coverage in great detail and has a very kind and welcoming voice!! Which is something I personally love when speaking with representatives!!"
We responded:
"Thank you, Cheyenne, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Bethani, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"