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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reid Shaffer

May 8, 2025

5  out of  5
rating by Reid Shaffer
"Agent Jordan at Ben Burman State Farm helped me bundle home and auto to save a TON. Jord from State Farm, a very good neighbor indeed. Highly recommend."
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PHLEEP34

May 8, 2025

5  out of  5
rating by PHLEEP34
"Jordan has always been great for providing me quotes and giving timely responses!"
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Dylan M

May 8, 2025

5  out of  5
rating by Dylan M
"I recently switched from another insurance branch to this one and it was such an easy and smooth transition! Jordan made the whole process flow perfectly from start to finish. He’s one of a kind and if you need someone or are looking for a new agent, hit up Jordan!"
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Arianna Study

May 7, 2025

5  out of  5
rating by Arianna Study
"I can’t recommend Jordan enough! From the moment we first spoke, Jordan made the entire insurance process smooth, clear, and stress-free. He took the time to truly understand my needs, explain all my options in detail, and ensure I had the best possible coverage at a fair price. What really sets Jordan apart is his responsiveness and genuine care—he always follows up, answers questions promptly, and goes the extra mile to make sure everything is in order. It’s rare to find someone so knowledgeable and trustworthy in this industry. If you’re looking for an insurance agent who treats you like a person, not a policy number, Jordan is your guy!"
We responded:
"Arianna- Thank you so much for the review. We are glad that Jordan was able to help you with your insurance needs!"
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Sherry Himm

May 7, 2025

5  out of  5
rating by Sherry Himm
"Jordan is very knowledgeable. Any questions or concerns we had he was very helpful. State Farm is very lucky to have him"
We responded:
"Sherry- We agree that we are lucky to have Jordan! Thanks for the 5 star review!"
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Elijah Barkell

May 7, 2025

5  out of  5
rating by Elijah Barkell
"Great customer service."
We responded:
"Thank you for the 5 star review Elijah! "
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Gary Himm

May 7, 2025

5  out of  5
rating by Gary Himm
"Jordan has always been very helpful with all the questions we've ever had."
We responded:
"Gary- Thank you for the 5 star review! We are glad that you have found Jordan so helpful!"
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Thomas Biddle

May 7, 2025

5  out of  5
rating by Thomas Biddle
"Throughout the years of being a State Farm customer, I have been met with extraordinarily gracious service from non other than Jordan Szarenski. I tip my hat Ben Burman for brining Jordan onto the team because without him I don’t think I would’ve been able to find a better insurer for my auto coverage. Wether it’s driving to work or going on a Sunday evening drive watching the sunset, I feel safe knowing that if anything were to go wrong, Jordan would be able to assist me with anything I needed in a timely manner and with a positive attitude. Like a good neighbor, Jordan is there."
We responded:
"Thomas- Thank you for the positive review. We are are so glad we are able to help you with your home and auto insurance! "
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Ian

May 7, 2025

5  out of  5
rating by Ian
"Jordan was great to work with."
We responded:
"Ian- Thank you for the 5 star review. We are happy to hear we are providing great customer service!"
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Kane Moore

May 7, 2025

5  out of  5
rating by Kane Moore
"Jordan was amazing to work with through all the different coverages and what best suited me and my needs. Would recommend to everyone."
We responded:
"Kane- Thank you for the 5 star review. We are glad to hear that Jordan helped you with all your insurance needs!"
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Bryce Bonewit

May 7, 2025

5  out of  5
rating by Bryce Bonewit
"Great rates and even better service!"
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Caleb Pugh

May 2, 2025

5  out of  5
rating by Caleb Pugh
"Jordan gave me the best experience."
We responded:
"Caleb- Thank you for the 5 star review. We are glad to hear that Jordan helped you out with your auto insurance!"
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Timothy Falco

May 1, 2025

5  out of  5
rating by Timothy Falco
"Top notch customer service, very knowledgeable regarding all my questions and extremely well connected & involved to the local community… unlike the Purdue Boilermakers, Ben gets the job done right every time."
We responded:
"Thanks for the five star review Timothy! Glad we could help you out with your insurance needs, despite our differences in sports fandom! "
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Steve Berhalter

May 1, 2025

5  out of  5
rating by Steve Berhalter
"Ben Burman at State Farm was incredibly helpful when I reached out with questions about auto insurance. He took the time to walk me through my options and helped me find the right coverage—without overpaying. He also pointed out that by bundling my home insurance, I could save even more. I appreciated how honest and thorough he was throughout the process. If you're looking for someone who really looks out for you, I highly recommend giving Ben a call!"
We responded:
"We loved helping you out Steve! You came with so many good questions, it made our job easy. We are happy to help with your home and auto insurance!"
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Kristen Eaton

April 11, 2024

5  out of  5
rating by Kristen Eaton
"Ben is a great agent committed to his community, his customers and his team. Don’t hesitate to give him a call!"
We responded:
"Thanks for the positive review, Kristen! We value you for letting us be your good neighbor! - Ben Burman - State Farm Insurance Agent, Bluffton, IN"
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Jason Wicker

April 11, 2024

1  out of  5
rating by Jason Wicker
"Does State Farm offer safe driver discounts? Just asking because I think the driver ahead of me did a pretty good job avoiding a collision at about 7:05 this evening. An individual presumed to be this agent cut the aforementioned driver off while whipping his blue vehicle and red trailer (which advertised Ben Burman's insurance agency and had a photo bearing a strong resemblance to the driver) through a stop sign and across three lanes of traffic on Main Street, just north of E Dustman Rd. In rainy conditions, I should add. Having recently moved here, I am in the market for a new provider and this agent was one recommended to me. Unfortunately, I will no longer be considering this agent's services due to their risky driving behavior and disregard for public safety. If you want to know why your rates are increasing, it might be because of drivers like Ben Burman."
We responded:
"Jason, thank you for the review. I remember the specific turn you are referring to while taking my son to church that evening. As I was in the middle of making the turn, I realized that I had made a mistake but was already committed. We all make mistakes behind the wheel, which is why good auto insurance coverage is so important! Imagine if we could all leave reviews for other drivers we share the road with. I am sure we would all have one or two 1 star moments. As you can see from the numerous positive reviews here, my momentary lapse of driving skill is not a reflection of the way we do business here at my office. Welcome to Bluffton. I hope you love it here as much as my family does. If I can ever be of any assistance, please feel free to reach out directly to me at 260-824-1928."
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Alan Kalver

February 23, 2024

5  out of  5
rating by Alan Kalver
"Great guy, easy to do business with."
We responded:
"Alan, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
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Lillian Lanning

February 9, 2024

5  out of  5
rating by Lillian Lanning
"We got signed up with State Farm with higher/better coverage at a lower cost than our previous insurance company who we had been with for many years. Seth was great to work with. He was able to take care of everything efficiently and quickly and answered all my questions!"
We responded:
"Thanks for the kind words, Lillian! We’re happy to hear Seth was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Konnie Dunnuck

October 2, 2023

5  out of  5
rating by Konnie Dunnuck
"Very responsive and saved us alot of money on auto and home insurance!"
We responded:
"Konnie, it was a pleasure serving you. Thank you for relying on us to take care of your auto and home insurance needs."
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gary shadle

August 28, 2023

5  out of  5
rating by gary shadle
"Ben was very helpful, took care of what we needed and enjoyed talking with him"
We responded:
"Gary, it was a joy working with you. Thank you for trusting us with your coverage needs!"
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Mandy Fraley

July 13, 2023

4  out of  5
rating by Mandy Fraley
"I had an issue with my payment and they fixed it!"
We responded:
"Amanda, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Susan Tinnel

June 1, 2023

5  out of  5
rating by Susan Tinnel
"Always friendly and helpful!"
We responded:
"Thank you for the 5 star review Susan! We were so happy to be able to help you out with your new policy!"
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trenton katz

May 8, 2023

5  out of  5
rating by trenton katz
"Was really satisfied with the promptness and ease of receiving insurance. Much appreciated"
We responded:
"Trenton, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Rickey Martin

December 28, 2022

5  out of  5
rating by Rickey Martin
"Ben and Bryce take great care of all my insurance needs. Never been happier"
We responded:
"Thank you for the five-stars, Rickey! Bryce is a great part of our team and we're happy to hear we were able to assist you."
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Tracy Evans

December 9, 2022

5  out of  5
rating by Tracy Evans
"Have car and House with this company and now they handle all of our life insurance. They are quick and fair."
We responded:
"Thank you for taking the time to leave us a review, Tracey. Our State Farm office in Bluffton would be nothing without policyholders like you!"